Active Incident

Updated a few seconds ago

Incident Status

Partial Service Disruption

Components

DataLake



August 27, 2024 8:30AM CDT
August 27, 2024 1:30PM UTC
[Investigating] We are investigating an issue with Unanet CRM Data Lake that is resulting in an increased rate of ODBC connection timeout errors.

Incident Status

Operational

Components

DataLake



August 12, 2024 8:47PM CDT
August 13, 2024 1:47AM UTC
[Monitoring] Mitigation steps are in place and connection error rates for CRM Data Lake are returning to normal. We continue to monitor closely.

August 12, 2024 8:38PM CDT
August 13, 2024 1:38AM UTC
[Identified] We have identified the issue resulting in connection errors in CRM Data Lake and are taking steps to remediate.

August 12, 2024 7:44PM CDT
August 13, 2024 12:44AM UTC
[Investigating] We are continuing to investigate connection errors in the Data Lake Service for Unanet CRM.

August 12, 2024 6:56PM CDT
August 12, 2024 11:56PM UTC
[Investigating] We are currently investigating an issue with CRM Data Lake where a subset of users are experiencing connection errors.

Unanet CRM Production web app - services.cosential.com

Operational

Compass API

Operational

Unanet CRM Sandbox web application

Operational

Search Service

Operational

DataLake

Operational

Scheduled Maintenance

Schedule

October 18, 2024 9:00PM - October 20, 2024 4:00PM CDT
October 19, 2024 2:00AM - October 20, 2024 9:00PM UTC

Components

Unanet CRM Production web app - services.cosential.com, Compass API, Search Service, DataLake

Description

We will be releasing Unanet CRM version 24.10 to the Production environment.

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Upcoming Maintenances